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Frequently Asked Questions

We enjoy getting to know the families in our community. Please reach out with any questions about our centers, our curriculum, or our programs.

Frequently Asked Questions

What hours are you open?

We are open Monday through Friday, from 6:00 a.m. to 6:00 p.m., year-round at our Lansing Avenue, Laurence Avenue, Jackson College Campus, and Concord Elementary locations. The Dibble Elementary location follows the Jackson Public School calendar. The Hunt Elementary location follows the Jackson Public School, Hunt Elementary calendar.

Do you accept Michigan Department of Human Services (DHS) Assistance?

Yes

What are the ages of children that you serve and what are the programs that you offer?

Our centers located on Jackson College Campus, 800 Laurence Avenue, and 3210 Lansing Avenue are licensed to care for children 2 1/2 weeks to 12 years of age. Each of these locations offers Infant, Toddler, Preschool, GSRP, Before and After School Care, and Summer Camp Programs.

Our program located at Concord Elementary School is licensed to care for children 3 to 12 years of age. This location offers Preschool, GSRP, Before and After School Care, and Summer Camp Programs.

Our programs located at Hunt Elementary School and Dibble Elementary School are licensed to care for children 4 and 5 years of age, enrolled in the GSRP program.

Do you provide part-time care?

Children enrolled in our tuition program may attend either full-time or part-time. Our GSRP programs follow the public school program schedule, Monday through Thursday.

Do you provide drop-in care?

Yes, families must pre-register in our Drop-in Care Program prior to using this service. Drop-in Care is available on a first-come, first-serve basis. Schedule your child ahead of time. Our ability to meet your Drop-in Care needs is based on spaces available on the days requested.

In what event will the Center be closed?

The programs located in Concord Elementary School, Dibble Elementary School, and Hunt Elementary School follow the district calendar.

ABC Academy programs located on Jackson College Campus, at 800 Laurence Avenue, 3210 Lansing Avenue will be closed to honor the following holidays:

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • The day after Thanksgiving
  • Winter Break from Christmas Eve to New Years Day

Do your teachers complete trainings during the year?

In addition to state-mandated training requirements, teachers also receive professional development opportunities throughout the year to ensure we stay current with the latest trends in early childhood education.

Are your team members CPR and First Aid Certified?

All employees of ABC Academy are provided and trained in First Aid and CPR.

What are your safety measures in place?

At ABC Academy, we believe the same level of safety and security expertise that protects the President should be called upon to keep your child safe. This is why we partnered with Secured Education Consultants, a company owned and operated by former U.S. Secret Service Agents, to help us take our safety and security to the highest level possible. SEC is a group of highly skilled security and protection experts. The SEC team specializes in analyzing facilities, developing Emergency Preparedness Plans, and preparing faculty and staff to appropriately confront emergencies of all kinds.

In addition, our classrooms are equipped with security cameras and key-coded access doors, keeping our children safe. Upon enrollment, each authorized pickup person for your child will be assigned a security code by the center Director. The access codes are required to assess the classroom area of our centers.

ABC Academy follows OSHA guidance for mitigating and preventing the spread of COVID-19.

Will I need to enroll my child in a separate preschool?

No! We take pride in the learning environment provided at ABC Academy. Math, Art, Reading, and Language Arts, guided reading are a part of our program for our children. Music, Science, Yoga, Sign Language, Technology Centers, and fun activities are provided in our program. We follow a researched-based curriculum in our classrooms.

Do you have parent-teacher conferences

The intellectual, physical, social, and emotional progress of each child will be documented in the child’s record and conveyed to the parents during conferences, which will be held in the fall and in the spring. Open communication is very important and is well-respected. Our infant and toddler programs provide daily information reports regarding your child’s day. We also place quarterly “Parent Connect Calls.” This gives us an opportunity to address any concerns, what you like about the classroom, if we are meeting your expectations, how we can improve, and anything you would suggest to assist with making things run more smoothly for your family.

Does ABC Academy welcome parent involvement? Can I stop by any time?

We believe parents are the most significant adults in a child’s life. We do everything possible to ensure parents’ involvement in our programs.

Parents of enrolled children may visit the center at any time during the hours of operation. We encourage you to visit, unannounced, at any time. Stop in, visit your child, and join us in our activities. We simply ask that you take into account the times when your child may be eating or napping before a visit.

We welcome all families to be a participant in our Program Advisory Board. Watch for announcements for meetings.

What happens if my child is sick?

To ensure the best possible care for all children in our center, it is requested that you do not bring your child to ABC Academy when they are too ill to participate comfortably in routine activities or when your child needs more care than the classroom teachers can give while they care for the whole group. Our teachers will contact you if your child becomes ill midday and is unable to comfortably participate in activities, notifying you of the need for early pick-up. Children with temperatures of 99 degrees or higher are asked to refrain from attending the center until they are fever-free for 72 hours.

What items should I bring from home for my child?

Below is a list of items to bring to the center to help your child be comfortable while in our care. Please label every item. Parents are responsible for laundering their child’s extra naptime bedding and extra change of clothes when used, these will be sent home regularly. We encourage you to provide a family photo prior to your child’s first day of school. The photo will be attached to your child’s cubby area to identify his/her personal space and to help your child with transitioning into our program by having a picture of their loved ones nearby.

Infants

  • Prepared bottles (please label each with your child’s name, contents of the bottle, and the date)
  • Two complete changes of clothes
  • Special sleeping sack
  • Two pacifiers (optional)
  • Disposable diapers and wipes
  • Cereal and baby food
  • Suction cup bottom bowl (optional)
  • Bibs
  • Family Photo

Toddlers

  • Training Cup
  • Training underwear (several pairs)
  • Rubber pants that fit over training underwear (several pairs)
  • Two complete changes of clothes
  • Special blanket (optional)
  • Disposable diapers and wipes
  • Bibs
  • Lunch labeled with your child’s name and the date
  • Seasonal clothes for outdoors
  • Family Photo

Preschool & PreKindergarteners

  • Complete change of clothes
  • Lunch labeled with your child’s name and the date
  • Special blanket (optional)
  • Seasonal clothes for outdoors
  • Family Photo

 

Great Start Readiness Program

  • Complete change of clothes
  • Special blanket (optional)
  • Seasonal clothes for outdoors
  • Family Photo

School Age

  • Lunch labeled with your child’s name and the date for the days that your child will not be attending the public schools.
  • Seasonal clothes for outdoors
  • Family Photo

Seasonal Items

  • Fall – Warm jacket (no strings)
  • Winter – Winter coat (no strings), hat (no strings), snow pants, boots, mittens (without strings that run through the jacket; multiple pairs optional)
  • Spring – Light jacket (no strings), boots, or rain boots
  • Summer – Swimsuit, towel, swim shoes or sandals, bug repellent (no aerosol spray), sunscreen (no aerosol spray).

Any questions? We have answers!

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